Shipping Policy

Thank you for shopping with LAEVA. We are committed to delivering your order as quickly and securely as possible.

Shipping Locations

We currently ship within the United States only.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Please note that processing times may be longer during holidays, launches, or high-volume periods.

Shipping Time

Estimated delivery times will vary depending on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a tracking number via email.

Order Tracking

After your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout. LAEVA is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

Once an order has been shipped, delivery delays caused by the shipping carrier are outside of our control. If your package is lost or significantly delayed, please contact us at info@laevaofficial.com and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item so we can help resolve the issue.

Contact Us

For any shipping-related questions, please contact us at info@laevaofficial.com.